Ops Briefing Surface

Production Reliability Dashboard

Generated 2026-05-10 19:03 for 2026-05-02 07:00 to 2026-05-09 07:00 from Pingdom checks, Slack #_alerts_prod, and AWS SNS alerts.

All sources Pingdom customer checks Slack alert families AWS alarm emails
Email-confirmed customer incidents0Pingdom down/slow events confirmed by inbox alertsObserved in Pingdom: 0
Impacted services11Mapped from Slack and Pingdom evidence
AWS alarms in ALARM0Still alarming at window end
Latest observed signal2026-05-06 12:30Most recent cross-source activity
Executive summary

What needs attention

Bottom line: application-level critical paths are present.

Pingdom customer impact

External signal
No criticalActive: 0Total seen: 0

No Pingdom checks were available in this window.

No active issue listed in this category.

Slack impacted services

Application signal
2 criticalActive: 11Total seen: 11

2 critical, 9 non-critical active item(s).

AWS alarms

Infrastructure signal
No criticalActive: 3Total seen: 3

3 active item(s) in this window.

What to do next

  2. NextTreat critical services accommodations-api, uni-api as the primary application investigation set

    Treat critical services accommodations-api, uni-api as the primary application investigation set. Use TraefikServiceHighErrorRate as the leading category, reproduce the failing paths on accommodations-api, uni-api, compare against the latest deploy or config change, and do not close it until both error rate and latency flatten.

    Executive recommendation
Global Evidence Explorer

Global Evidence Explorer

Report-wide charts and tables stay here, separate from the active investigation scope.

Application + Infrastructure Alerts by Day

Pingdom latency + downtime by source

Customer View

Pingdom Checks

Pingdom CheckStatusEventsDowntimeLast SeenLikely ServicesCorrelated Evidence

Pingdom rows show externally visible signal first. The correlated evidence column helps tie the failing check back to services, Slack alert families, or AWS alarms when those links exist.

Application View

Slack Impacted Service / Resource View

This view attributes alerts to the workload or resource named in the alert text. Grafana, Loki, and Tempo are treated as observability components and are excluded when a more specific impacted target is also present.

Impacted Service / ResourceHighest SeverityCountLast SeenStatusTop Alert TypesDiscussion SignalLatest Thread Note
accommodations-api
Latest alert
Critical82026-05-04 15:06Seen this weekTraefikServiceHighErrorRate (8)NoneNo thread note
uni-api
Latest alertLatest thread
Critical42026-05-04 12:07Seen this weekTraefikServiceHighErrorRate (4)Observability storage
Rojan Shrestha
uni-api is throwing 500s because the same academic-structure save is being submitted twice second insert hits a unique-key constraint (stud…
accommodations-sync-users
Grouped 2 variantsVariant mentions 15Active variants 2
Latest alert
Warning152026-05-04 19:21Seen this weekKubeJobFailed (15)NoneNo thread note
colecteaza-sms-note-abs
Latest alert
Warning152026-05-04 19:21Seen this weekKubeJobFailed (15)NoneNo thread note
minicrm-sync
Latest alert
Warning152026-05-04 19:21Seen this weekKubeJobFailed (15)NoneNo thread note
metrics-server
Latest alert
Warning152026-05-04 18:19Seen this weekKubeAggregatedAPIDown (15)NoneNo thread note
rooms-api
Latest alert
Warning122026-05-03 07:14Seen this weekKubePodCrashLooping (6)KubeDeploymentReplicasMismatch (6)NoneNo thread note
social-api
Latest alertLatest thread
Warning62026-05-04 12:39Seen this weekTraefikServiceHighLatency (6)General investigation
Rojan Shrestha
Two outbound calls to web dominated: GET /api/v2/utilizatori/profile?cuPermisiuni=1&withRoles=1 (6.6s) and GET /api/v2/ani/scolari (6.4s) —…
docgen2-api
Latest alert
Warning22026-05-04 12:17Seen this weekKubeHpaMaxedOut (2)NoneNo thread note
grafana
Latest alert
Warning12026-05-04 13:12Seen this weekKubeCPUOvercommit (1)NoneNo thread note
ai-api
Latest alert
Warning12026-05-04 10:00Seen this weekTraefikServiceHighLatency (1)NoneNo thread note
Evidence

Slack Alert Families

AlertSeverityCountLast SeenStatusThreadsTop Impacted ServicesDiscussion SignalLatest Thread Note
TraefikServiceHighErrorRate
Latest alertLatest thread
Critical122026-05-04 15:06Seen this week1accommodations-api (8)uni-api (4)Observability storage
Rojan Shrestha
uni-api is throwing 500s because the same academic-structure save is being submitted twice second insert hits a unique-key constraint (stud…
ThreadAlert
KubeJobFailed
Latest alert
Warning152026-05-04 19:21Seen this week0accommodations-sync-users (15)colecteaza-sms-note-abs (15)minicrm-sync (15)None
Alert
KubeAggregatedAPIDown
Latest alert
Warning152026-05-04 18:19Seen this week0metrics-server (15)None
Alert
TraefikServiceHighLatency
Latest alertLatest thread
Warning72026-05-04 12:39Seen this week1social-api (6)ai-api (1)General investigation
Rojan Shrestha
Two outbound calls to web dominated: GET /api/v2/utilizatori/profile?cuPermisiuni=1&withRoles=1 (6.6s) and GET /api/v2/ani/scolari (6.4s) —…
ThreadAlert
KubePodCrashLooping
Latest alert
Warning62026-05-03 07:14Seen this week0rooms-api (6)None
Alert
KubeDeploymentReplicasMismatch
Latest alert
Warning62026-05-03 07:09Seen this week0rooms-api (6)None
Alert
KubeHpaMaxedOut
Latest alert
Warning22026-05-04 12:17Seen this week0docgen2-api (2)None
Alert
KubeCPUOvercommit
Latest alert
Warning12026-05-04 13:12Seen this week0grafana (1)None
Alert

Status is heuristic. Slack rarely posts explicit resolutions, so “Seen today” or “Recent” means the alert family still appeared in production recently, not that it is definitely unresolved.

AWS Email Alarm Families

AWS AlarmEmailsALARMOKState FlipsFirst SeenLast SeenLatest StateStatus
adservio-rds-mysql-catalog-disk-queue-high21112026-05-06 12:202026-05-06 12:30OKLatest OK
adservio-rds-mysql-catalog-write-latency-high21112026-05-06 12:232026-05-06 12:26OKLatest OK
adservio-rds-mysql-catalog-storage-low21112026-05-06 12:252026-05-06 12:26OKLatest OK

“Flapping, latest OK” means the most recent email was an OK, but the alarm toggled repeatedly and is still a reliability concern.

Global Discussion-Derived Signal

Thread DateAlertSeverityServicesSignalKey Notes
2026-05-04 12:39TraefikServiceHighLatency
ThreadAlert
Warningsocial-apiGeneral investigation
Rojan Shrestha
Two outbound calls to web dominated: GET /api/v2/utilizatori/profile?cuPermisiuni=1&withRoles=1 (6.6s) and GET /api/v2/ani/scolari (6.4s) —…
ThreadAlert
2026-05-04 11:28TraefikServiceHighErrorRate
ThreadAlert
Criticaluni-apiObservability storage
Rojan Shrestha
uni-api is throwing 500s because the same academic-structure save is being submitted twice second insert hits a unique-key constraint (stud…
ThreadAlert